Terms & Conditions
These provisions govern every transaction placed via kaldortitanium.online, operated by Kaldor Kitchenware Inc.. Confirming an order constitutes full acceptance. Consult these alongside our Delivery, Returns and Privacy documentation.
The seller
Kaldor Kitchenware Inc., 100 Ilsley Ave, Dartmouth, NS B3B 1L3, Canada, registration ID BN: 600349370RC0001. Direct contact: email [email protected], phone +1 (902) 788-9307.
The goods
Solid grade culinary titanium cutting boards and associated premium metallic food preparation surfaces manufactured for domestic and commercial kitchen food handling. Individual listings specify titanium dimensions, piece quantities and material specifications. Imagery serves illustrative reference; retail packaging may vary slightly.
Ordering and contract
Order submission occurs upon completing checkout steps. We issue an automated acknowledgment by email; the binding purchase agreement activates upon physical product dispatch. We reserve the right to decline transactions due to zero stock or unverified customer information, immediately issuing full reimbursement.
Prices and payment
Prices display in USD and incorporate statutory sales tax where mandated. Shipping fees calculate at checkout prior to order submission. Payment methods: Cash on delivery, Bank transfer. In the event of a manifest clerical price error, we reserve the right to correct the figure before dispatch, providing options to reconfirm or cancel.
Delivery
Review shipping methods, transit schedules, and fees on the Delivery & Payment page. Liability for the titanium board transfers upon physical receipt.
Product images and colours
Photos show actual boards from our Dartmouth shop. Screen calibrations, browser settings, and ambient lighting affect metal tone display; minor hue variations are normal metal properties, not defects justifying complimentary returns or credit. Exact board dimensions, titanium grade, and package contents are listed on the product page.
Transfer of risk
We take full responsibility for your shipment until the courier delivers it to you or your designated recipient at the specified address. Risk of damage or loss passes to you at handoff. Mark visible package damage with the carrier immediately and email us within 48 hours.
Returns and warranty
Return your unused board within 45 days of arrival per our Returns policy. Kaldor Kitchenware Inc. provides a one-year structural warranty covering manufacturing defects, material delamination, and metallurgical cracking under normal domestic culinary usage. Warranty claims exclude knife scratches, standard surface scuffing from routine chopping, heat-induced discoloration from open flame exposure, and chemical damage resulting from corrosive cleaning agents.
- Custom-engraved, sized, or personalized titanium boards tailored to specific buyer specifications.
- Consumable surface maintenance accessories or items showing post-delivery wear and chemical degradation.
- Used, washed, or food-contacted cutting boards excluded due to kitchen hygiene and sanitary safety regulations once the protective packaging seal is opened.
- Goods inseparably combined or mounted with third-party kitchen structures after delivery.
- Custom bundled culinary equipment sets once primary hygiene packaging seals have been removed.
Liability
To the maximum extent permitted by applicable Canadian law, total cumulative liability of Kaldor Kitchenware Inc. for any claim arising from order processing, product quality, or delivery shall not exceed the lesser of $100 or the total purchase amount paid for the order. Nothing in these terms excludes statutory liability that cannot be waived under applicable law.
Age and use
You must be at least 18 years old to order. Use cutting boards strictly as directed; our kitchen hardware does not replace medical advice.
Governing law and disputes
These terms are governed by and construed in accordance with the laws of Canada and the applicable provincial laws therein, without regard to conflict of law principles. Unresolved disputes will be submitted to the competent court at our registered business location, preserving your local statutory consumer rights.
Questions about this policy
Reach out at [email protected] or call +1 (902) 788-9307 during Mon-Sat 08:45-18:00. We respond to all inquiries within one business day.