Privacy Policy

Kaldor Kitchenware Inc., 100 Ilsley Ave, Dartmouth, NS B3B 1L3, Canada. Direct privacy questions to [email protected].

Customer information is managed in compliance with PIPEDA and relevant statutes in Canada. If statutory requirements conflict with this text, statutory law supersedes.

Order processing requires basic dispatch records: full name, shipping destination, email address, telephone contact and itemized line items. We never harvest or hold credit card details on this domain. System navigation generates standard technical logs: IP addresses, client software details and page view logs via the cookie mechanisms outlined below.

• Customer contact and shipping details including legal name, postal address, email, and telephone number.
• Order transaction and purchase records including item quantities, order numbers, and fulfillment status.
• Technical telemetry and device diagnostics including IP address, browser type, operating system, and session timestamps.
• Customer support inquiries, warranty inquiries, and correspondence records.

• Fulfill orders, arrange freight dispatch and process returns.
• Respond to customer tickets and transmit shipment notifications.
• Maintain web infrastructure security and track site traffic patterns.
• Distribute commercial notices solely to confirmed subscribers, with unsubscribe options present in every dispatch.

This portal saves small text files locally. Core operational cookies maintain your shopping cart state and checkout functionality; these cannot be disabled. Analytical cookies report aggregate traffic metrics across site pages. Marketing cookies activate exclusively upon your consent via the banner interface. Revoke permissions at any moment through the banner controls or your browser preferences. Review our Cookie Policy for detailed specifications.

Logistics carriers receive parcel delivery addresses and contact information. Payment gateways receive transaction values necessary to process transfers. Infrastructure hosts and analytics platforms process records strictly under binding vendor agreements. We never monetize or sell personal records.

In accordance with Canadian privacy standards under PIPEDA, Kaldor Kitchenware Inc. never sells, trades, or rents personal customer data to commercial third parties or data brokers under any circumstances.

Transaction archives remain stored for mandated statutory tax periods, after which they are purged. User account files persist until account termination. Traffic analytics logs expire automatically after 14 months.

Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada, individuals maintain the statutory right to request access to their personal data, request correction of inaccurate records, withdraw consent for marketing communications, and request data deletion subject to statutory accounting retention obligations.

Kaldor Titanium does not collect, process, store, or transmit any payment card data. All purchases are settled exclusively through Cash on Delivery without surcharges or through direct customer-initiated bank transfer, rendering payment card gateway processing and related PCI storage entirely non-applicable.

Reach out at [email protected] or call +1 (902) 788-9307 during Mon-Sat 08:45-18:00. We respond to all inquiries within one business day.